Payments are accepted in person at both of our locations, or you may call our office at 562-630-0185 to pay by credit card over the phone.
Our practice accepts cash, checks, Mastercard, VISA, and Discover for your convenience. All returned checks will be charged a $25 fee or the actual bank charge if it exceeds $25.
Our goal at Long Beach Lakewood Orthopedic Institute is to provide our patients with the best medical care available. A clear understanding of our financial policy is essential in having a successful doctor/patient relationship.
Payments For Services
Please be advised that copayments are due in full at the time of service. Our office staff is happy to assist you, however, it is your responsibility to be aware of your health insurance benefits and how to obtain them. Our office will verify insurance eligibility, however, we cannot be held responsible for information received when verifying insurance benefits, since it is not a guarantee of payment or eligibility. Ultimately you as the patient are responsible for the payment of your bills, not your insurance company. If your insurance company fails to pay your claim(s) for whatever reason, you are responsible for the charges incurred.
HMO patients are required to have all services and office visits pre-authorized prior to scheduling appointments. Please notify us of any changes in your insurance coverage so that we can make our best efforts at attempting to obtain accurate prior authorization for your visit as needed.
Long Beach Lakewood Orthopedic Institute’s professional fees will be billed to your insurance company on your behalf as a courtesy to you. Once payment is received from your insurance company, your balance (if any) will be due within 30 days. If your insurance fails to pay within 90 days, the entire balance becomes immediately due and will revert to patient responsibility.
Please understand that your insurance company may deny coverage for a particular treatment, surgery or piece of equipment. If you agree to that treatment, surgery, or piece of equipment, you are as such assuming responsibility for the payment of these services whether the insurance company pays or not.
If you do not have insurance, you will be expected to pay for all services at the time that they are rendered.